What our Customers Say about us   David Price a week ago Within 3 hours I had purchased a new computer, it had been built and all of my information was moved from my old machine to the new one with no fuss and no problems. WOW!!!!  James Richards a month ago fixed my last laptop screen. I remember they fixed something wrong with my laptop before that too. currently they're removing the mother of all viruses from a laptop i got second hand. thanks for all your help over the years guys!!  Ersin Goksel 3 months agofirst time experience is very friendly stuff and helpful with the best available option suits you. thanks guys Dave Tatton 5 months ago I have a high end gaming rig that was experiencing a few "technical problems". Before throwing it out of my window i bought it to the experts and they got it up and running for me, their approach, solutions and customer care was top notch. I could not have asked for better support. Deffo recommend to all! Jill Archer 6 months ago As a Silver Surfer I've always found Castle Computers invaluable, I'd be lost without them. They give you help that you understand! Recommend to everyone. Raj Shrestha 7 months ago Thank you for the help and advice. You gave us different options, explained the process that you would use to assess and repair our broken computer, and gave us an idea of price before we went ahead. We were kept in touch at each step and we felt confidence in your team. We now have our computer back, running excellently and at a very reasonable price which meant that it was worth repairing.  stefan simpson 10 months ago Excellent service, knowledgeable and friendly approach - quite obviously these people know their trade and can transfer their knowledge to the ordinary person looking for guidance in a simplistic way that makes it easier to make a decision re purchase, making the technical side of computers so much easier to understand. Feel confident in purchasing from them, as computers are not cheap. review by Miss M Hazleden Keith Newman 10 months ago I've used Castle Lane computers for a number of years both to construct and maintain my machines. I would not go anywhere else. The firm's service and knowledge are excellent and their charges reasonable.  Christopher Smart a year ago Great IT company, Good Service, Suburb Staff and from my experience of being a customer of Castle Lane Computers, I feel as if I have received an amazing service and treated with respect, I highly recommend this store to anyone for any computer or laptop problems, I shall return in the future! Walter Cheadle a year ago Over a period of some years both my elder daughter and myself have been, and continue to be, well-served in various capacities, including buying new computers and computer associated equipment, as well as being provided with impartial advice and maintenance services. This has always been done readily and helpfully. I am grateful to have this quality and level of support available. Thank you.  David Evans a year ago quick and speedy service, very helpful and friendly. will definitely use again.  Tamara K a year ago Good value service - replaced my laptop hard drive without any problems. Thanks guys! Geraldine Martinsen a year ago I have been coming here for years and have always been treated very well. As usual my expectations have been met and my laptop is running beautifullyagain. I am the least techy person but thankfully I know where to go when I have computer problems.  Froggyz lolage a year ago It was cool , fixed really quickly instead of 3 weeks at pc world ! James Parker a year ago Excellent service, Very helpful and would definitely recommend, after helping with my e mail signature installation on my mac. Many Thanks. Philip Elliott a year ago I recently purchased a new laptop from Castle Lane Computers. I found the staff there helpful and friendly. The Manager spent a long time explaining the intricacies of the laptop as I had not used one before, and was extremely patient! I signed up for one year's help - Active Care, which I had to use almost immediately, and again, the help was useful and given in a friendly and caring manner. I would highly recommend this company to anyone and everyone.  Ryan Smith a year ago Asked CLC to build me a gaming PC and they took it the extra mile, the best PC I've had to date for a great price, thanks to all the guys at CLC will definitely shop there in the near future. Would Highly Recommend to anyone. Deborah Baker a year ago Had a fantastic experience at Castle Lane Computers today..They certainly went the extra mile to assist me with my queries...Big thanks to Jonathan and Chris.. they were extremely helpful and very professional.. I would recommend Castle Lane Computers 110%.. Jill Hope a year ago Awesome. Popped in for some advice regarding a laptop repair and ended up staying an hour whilst they reloaded my son's tablet and showed me how to use the tablet. Excellent service from Jon and his staff and looking forward to receiving a repaired laptop in due course. PS Hope you like ACDC!!!!! Kacia Joyce a week ago Had a problem with my laptop as it wasn't turning on, i left it there and it was inspected and they got back to us very quickly. Turned out the problem was unlikely to be fixed but they attempted it anyway, so went into the shop, was there for an hour and a half and was shown a range of different possibilities. In the end I had to get a new laptop which i bought from them, they managed to save all my files from my old laptop and put it onto the new one, as well as set it up with Microsoft Office as I'm an A level student. Jonathon was very helpful and I highly recommend going here Simon Farrant a month ago Wow what can I say, you only know how good a company is when there is a hiccup. Cant praise service enough, fantastic would recommend only use this company if you wish to buy a new system or wish a repair. I have just purchased 2 new PC set ups and they were not only competitive for cost, but set everything up including host mail etc. Microsoft had issues and they sorted all these out and no quibble. Brilliant.  Polly Nuttall 4 months ago At last I have found people who I can trust with my laptop. I would recommend this team without reservation. They really know what they are doing and are extremely friendly. The service was excellent value for money too. A special thank you to Chris for your help today. Karen Louise 6 months ago Came in with email problem on my iPad. Was fixed in a jiffy - now I can both send and receive emails! Then they suggested and helped me set up a Google Plus page to promote my business! Fantastic service and they talk my language - not technospeak. Easy to follow good advice. Recommend to all. Thanks Castle Lane Computers. Coming back with my desktop to get that sorted this afternoon!  Emily Johns7 months ago One of our work PCs decided one day not to start up, which as it was my pc, frankly, felt like someone cut my arm off. No email, no accounting software, no printing...! Really frightening. Classically, it was one of those "a year-old pc with a good brand reputation shouldn't go bang" situations, so we hadn't backed up important things - yet. Of course, nothing ever goes bang after a backup. That was scheduled for a month or two in the future. Sadly, the computer gremlins had other ideas of when things would decide not to work. Just one phone call with a friendly agent down there, and all we needed to do was pop it down to these excellent people who would run thorough tests, atop which they did an additional, just-for-luck test - and that got the little computer working again within two working days of dropping it off. When I came to pick it up again they kindly spent some invaluable time going through various safe online backup programs with me (who knew Google+ was so useful?) so should anything like this ever happen again (touch wood it doesn't!!) I wouldn't be quite so armless again. Oh, the humanity :-) I can't recommend them highly enough. Friendly, informative, down-to-earth, and most importantly, helpful, approachable and knowledgeable. These lovely people know what they're talking about and what they're doing, and they never talk down to you with jargon. The fees they set for repairs are fair, clear and simple. I don't know what more you can ask for in a pc business. Thank you!! • • • steve cliffy 9 months ago BRILLIANT and a genious Terry Snell 10 months ago I recently brought a computer else where and was not working correctly so I took it in to castle lane computers and had it tested and it was found to have a hard drive problem I was really happy with the service now I can take the laptop back for repair from the shop I brought it from now I now I've not wasted my money on a faulty computer. Now buying a lovely refurbished laptop from Castle Lane Computers and won't go anywhere else!  Christopher 11 months ago Awesome shop and amazing service and quality!!!  jacqui Rock a year ago Just so helpful when you are technically challenged MAXINE a year ago I had a lot of problems with my laptop. I was a little apprehensive going into Castle Lane Computers and trying to explain everything. Everyone was very helpful and I was not made to feel stupid because I could not understand the computer jargon. The staff explained everything clearly. My computer had some difficult problems but these were solved to my satisfaction and I am very pleased with the result. I thoroughly recommend Castle Lane Computers to all. Roger Fox a year ago Been going there for a few years now. They are all very knowledgeable and helpful. they even made me a cup of tea for me this time Lindsey Gallagher a year ago Really Fast! Very helpful, Friendly, would recommend to all ! Thank you Castle Lane Computers. Debbie Burnett a year ago Very helpful would recomend Robert Cowley a year agoi found the service that castle computers gave me was great  Christopher a year ago Excellent shop, helpful and polite and not satisfied with the work until the customer is. no half jobs done here. Ben Fowler a year ago Took my laptop into the guys at castle lane computers because it was running slow. Have to say I am very pleased with the service and results from the analysis and cleanup the guys performed. Also gave me some great advice of better antivirus to protect my computer and other products available to keep me up and running. would definitely recommend popping in if you have an issue as these guys do a great job! Cheers! peter trepess a year ago I have been a customer of Castle Lane Computers for some ten years and have bought numerous computers from them. I have also been to the shop with totally unrelated software problems and have been absolutely amazed by the professional knowledge and friendly helpful attitude and customer service. I can not speak highly enough of this company and continue to use their services and recommend them to all. Leonard Austwick a year ago thank you,top class service given all round, with a smile  john nash 3 months ago Very helpful and considerate..Invaluable to someone like me. I would recommend to everyone for any computer problems, repairs or if you want a new computer. Excellent service. mike skipp 4 months ago Very good and helpful to a real technophobic !!!  Mary Nanyondo 5 months ago So welcoming and I was given a wide range of options to choose from. Besides that, i was worried of how much I was going to spend, surprisingly I was charged only for the part fixed. Joey Hull 6 months ago Five star !!!!! Could not have better service - simply the best!!! would not go anywhere else. A friendly smile and a willingness to help no matter what the problem. Anthea Payne 8 months ago Helpful, obliging and very tolerant of non literate computer users. You will see us again!!! liam palmer 10 months ago very helpful staff, needed some spare boxes for some component and were very happy to help. Matt Collins 10 months agoexcellent service.good bunch of lads.reccomend to all. Shirley Sherman 10 months ago My Laptop died and after initial dismay am now very happy with my new one purchased today. The service I received was excellent - in fact very very helpful at all stages of the process of putting all my old stuff on the new one. I now look forward to trying out my Asus laptop with the added knowledge that I am now linked into Castle Lane Computers should I have a problem. A really great experience that one doesn't expect in this age of internet sales. Margery Lawrence a year ago I found the staff here very helpful and would use the services again. Jack Joyce a year ago Michael Evans a year ago I had a very good and relaxed buying experience considering my last computer was not repairable and I was feeling tired at the time and I needed to replace it.Nothing was to much trouble.The staff were friendly and I also enjoyed the cups of coffee! I have bought a computer from here in the past and have received first class after sales service so I would recommend Castle Lane Computers 100%+. Regards Michael Evans. Helen Guerrier a year ago Excellent customer service, defiantly recommend to all computer users, thank you :)  Hugh Perry a year ago I found the Proprietor to be both courteous and very knowledgeable. I will have no hesitation in taking any future computing problems to him as I am sure he will provide a swift and economical solution. Kevin Webb a year ago came in for some advice and found the staff very helpful.will be back for some more. Lucy Holland a year ago We took our computer in recently & they were very efficient mending it & giving us advice on different aspects of operating it.  Pamela Richardson a year ago Excellent assistance received via Active Care - recommend service. Problem sorted plus computer cleaned. Many thanks Johnathan. Glenys Jenkins a year agoAll my experiences with this company have been first class. patience with an technophobic has been excellent. I would highly recommend this company and Jonathan to my friends with confidence. Hugh Parry a year ago Jon and team "do exactly what it says on the tin!" Very clued up not only on the hardware and software but also on the difficulties we mere mortals can get ourselves into. Nothing seems to be a surprise to them and for the first time, people who speak to me in my own language rather than "techlish." Also, they were adept at undoing some of the complictions introduced to my system by previous so called experts Thanks guys  Sara Howland a year ago Jon did a visit to my business to look at my 'running like a dog' pc, not only did he resolve this he sorted my wifi and my iphone whilst he was here! Where else do you get service like that? I will certainly only use Jon and CLC in future and fiercely recommend them to everyone. Sara Howland @ Blooming Linda's Louise Middleton a year ago A BIG BIG Thank you to Jon and his staff for a first class service. I arrived at Clinton Computers confused and worried about my laptop which was not recognising programmes. I left smiling with a fixed laptop and a few other top tips. |
Reviews
What our Customers Say about us |
